Cancellation Policy ::

What is Crystal Collections Cancellation policy?

There is a return and cancellation policy of Crystal Collections  which is made keeping in mind the benefit of the customers. The return policy of Crystal Collections  says “NO Questions Asked Return Policy”. This means if the customer is not 100% satisfied with the products they buy at Crystal collections , they can return the products with full refund of paid price. But the cash on delivery convenience charges and shipping charges are not returned as these are non-refundable charges.

All you have to do is to call the customer care or email to the Crystal Collection Customer care  authority within 30 days of the place of order. But there is clause in this. The product can be returned only if it is in saleable condition i.e. product has not be washed or damaged and it is in original packaging with tags intact.

The entire return policy does not take much time. Once the complaint has been made, the product is picked within 48 hours from your home. After this, next 7 days are generally taken to return the paid price.

The cancellation of order can be done under certain circumstances only. The order can be cancelled if it has not been processed. It can also be cancelled if the order is not shipped yet. But, if the product has been shipped and you still want to cancel, then immediately get in touch with the customer care and don’t accept the order. If the order is returned in the warehouse undamaged, then, the order is cancelled and the payment is refunded.


So by taking advantage of this very exciting return and cancellation policy, you can enjoy shopping at Crystal Colelctions without any tension. You can take the products only if you are 100% satisfied. This is the best part while shopping at Crystal collections .